Lewis & Clark

Program/Tools

Our Program. Risk Management is an evolving process, which includes evaluation and assessment of potential risk exposure, identification of risk management interventions, implementation of interventions and assessment of success or failure of these interventions. In addition to a risk assessment process, on-going education for facility managers and all members of a facility's staff is necessary in order to improve quality of care and services and to reduce risk exposure. We assist our insured members in developing an individualized risk management program for their practice.

Self-Assessment Tool. This assessment tool is an internal loss prevention and quality assurance activity, expressly designed for facility staff personnel, with the intent of heightening the staff members' sensitivity to areas of potential risk concern. This includes topics such as customer relations, OSHA requirements, accurate and adequate documentation, human resources, etc. Our Risk Management Clinical Consultants review and evaluate assessment responses and provide the administrator and nursing staff with recommendations in those areas identified as having potential risk exposure, based upon current practice.

On-Demand Access. Telephonic and electronic support is available during working hours by emailing or calling one of Lewis & Clark's Risk Management Clinical Consultants who specialize in Long-Term Care and Healthcare Risk Management.

Premium Credit Information. The Underwriter of a Risk Retention Group has the ability to reward our insureds through premium credits for exceptional risk management.   

Publications. We produce and distribute helpful information as it pertains to long-term care (including assisted living and skilled nursing) facility risks, current standards of practice, risk management, legal and insurance issues. We also provide various documentation tools, internal audit tools and policies and procedures.

Our periodic bulletin includes Risk Management information and strategies.